Overview
Mail Attender provides comprehensive email
archiving, content management and policy enforcement
capabilities to companies looking to address issues related to storage
management, retention, content discovery and compliance within email.
Management is executed from a central location with flexible
configuration options that can be applied to the entire company or to a
subset of mail users. Mail Attender streamlines the email management
process and gives administrators complete control over their entire mail
environment.
Benefits
Reduce Hardware Costs
With the enforcement of document and attachment deletion, Mail Attender® can reduce the size of
every mail database and lessen the need for additional hard drives or mail servers. For example, one
Mail Attender customer reported that they have reclaimed almost 200 GB of storage from the first Mail
Attender document process. Mail Attender also allows you to take preventative measures to control
growth with the enforcement of quotas.
Reduce Legal Liability
Corporate emails are commonly being used as evidence in lawsuits. By regulating employee usage,
you can reduce the risk of sexual harassment claims, workplace lawsuits and internal security
breeches.
Protect Authenticity
Activity restrictions allow you to protect the authenticity of emails from user alterations by
preventing the editing and/or deletion of documents.
Reduce Time and Costs Associated with Search and Discovery
Whether HR is searching for non-business related documents or your company gets subpoenaed to
produce documentation, finding and retrieving information can be very costly and time consuming.
Mail Attender gives you the ability to search through mail documents and attachments (such as
avi's, jpeg's and mp3 files). In one instance, a company used Mail Attender's keyword searching
capability to search through over 500,000 emails for damaging content.
Comply with Regulatory Requirements
Many regulatory commissions are enforcing acts such as The Health Insurance Portability and
Accountability Act (HIPAA) and The Gramm-Leech-Bliley Act (GLB) to protect privacy by ensuring the
security and confidentiality of information. With Mail Attender, you have the ability to archive
documents and attachments to a secure centralized location.
Features
Overview
- Create rules from your desktop to manage enterprise-wide email archiving and content
management policies
- Include or exclude users, groups or OU structures
- Manage legal, HR and corporate retention and email archiving needs discreetly
- Access emails for suspected confidentiality breaches or misrepresentations
- Address compliance issues by archiving email documents and protecting the authenticity of
information
- Rules and scanning functionality are transparent to end-users with no disruption of
service
- Custom administrative interface based on proficiency for easy navigation and
configuration
Archiving
- Archive and capture emails directly out of the Notes Journal
- Archive messages to any random-access storage device (NAS, SANS,WORM, DVD, etc.)
- Selectively archive information by user, department, group, etc.
- Place a stub in the message body to access archived documents and attachments
- Single-instancing of messages and attachments
- Encrypt archived documents for increased security
- Enforce retention policies on archive and mailbox data to purge unwanted/expired records
- Allow users ability to archive their own messages and attachments
- Search the archives by multiple criteria (age, dates, keywords and/or phrases)
- Search archives and mailboxes from same search interface
- Store archived data in its native form eliminating the need for proprietary applications
- Automatically move archived data from primary to secondary and third-tier storage for
Hierarchical Storage Management (HSM)
Compliance and Journal Management
- Manage Domino Journal content
- Search content within the Domino Journal
- Target specific users/departments
- Search messages and attachments
- Lock documents from user deletions or alterations
- Prohibit users from sending emails with specific content
- Preserve content in its native form
- Move business knowledge to a secure archive or non-rewritable drive
- Enforce retentions to purge information once it has expired: Information Lifecycle Management
Content Management
- Prevent inappropriate emails from being sent/forwarded and record statistics
- Prohibit users from deleting or editing documents that contain possible evidence and record statistics
- Fast and secure e-discovery searching of messages and attachments
- Customizable search criteria includes keywords, age, size, name, date and type
- Enforce email and attachment policies such as delete, move, copy and forward
- Provide Legal Hold of search results
Architecture
Mail Attender was designed to be as non-invasive as possible. It is a
platform independent, Domino-based, email content
management software that does not require any additional hardware or
software components.
Architecture
- Runs on Domino 6.x, 6.5x, 7.x and 8.x for all OS platforms
- No Domino architectural changes required
- Uses LotusScript-based agents
- Server-based processing
- No API code
- Data is stored in Domino format
- No additional hardware or software required
Installation
- Easy, non-intrusive Domino-based installation
- Installed from a single Notes client to all servers
- Server-based product - Installed on Domino mail servers
- Perform installation from your desktop
