Archive One: Compliance Manager

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C2C Systems

C2C Systems was established in 1992 to develop enterprise messaging solutions to enhance management of email, reduce risk associated with email and improve use of system resources. C2C’s software utilities are implemented at 2000+ customers world-wide. C2C is a privately held, profitable company, headquartered in the UK and with US operations based in Springfield and Westboro, Mass.
 
 
 

Archive One: Compliance Manager

Overview

 

Regulatory Compliance archiving for Microsoft Exchange

 

Archive One creates a secure, indexed email archive to assist organizations in meeting regulatory requirements. Its menu-driven admin, search and retrieval functions are intuitive for use by the Administrator or Compliance Officer, yet flexible to execute fast, multi-criteria searches

 

Benefits

  • Enforces critical email retention
    Archiving internal and external email to secure, indexed repositories, ensures administrators find critical message content rapidly.
  • Exceeds due diligence expectations
    Maintains full and demonstrable records of every email transaction suitable for all audit requirements.
  • Helps meet compliance demands
    Compliance Manager stores email information for regulatory requirements such as SEC, NASD, NYSE, Sarbanes-Oxley, ISO, HIPAA, BSI, Basel II and others.
  • Manages legal risks
    Retention criteria are enforced automatically, deleting appropriate archived data in accordance with regulations therefore avoiding unnecessary disclosure.
  • Imposes legal Hold
    Compliance Manager retains the items pertaining to legal matters to make sure evidence is not lost.
  • Improves email search and retrieval
    Administrators use intuitive multiple search criteria, making it quick and easy to find lost email or specific correspondence and all related data.
  • Is easy to implement, maintain and manage
    All functions are controlled by the administrator and are enacted away from the end user.  Email users need not be aware that Compliance Manager has been installed.
    For administrators the quick wizard-guided install, simple admin controls and standard interfaces minimize the Total Cost of Ownership.
  • Reduces storage volumes
    To save on storage space, archived email can be compressed without losing message integrity.
  • Archives more than just email
    Instant Messages, SMTP mail, Bloomberg Messages and information from RSS feeds can all be placed into the archive.

Features

 

Compliance Manager can be installed and configured in minutes. It utilizes Exchange Server Journaling technology to capture copies of every new internal and external email.  This email data is then extracted and indexed by Compliance Manager to allow fast data search and retrieval.  The data is compressed and archived to the storage medium which best meets the compliance demands of your organization.

  • Message integrity
    Compliance Manager maintains the integrity of archived messages. On restoration it automatically decompresses, rebinds attachments and restores archived messages to their original format.  Restored messages are presented to the administrator in their original form and also exported for further processing or analysis by auditors or legal departments.
  • Enhanced compliance security
    Senior administrators are able to implement tiered delegation, allowing lower level operators to perform their duties without jeopardizing the security of the whole archive and the compliance information therein.
  • Multi-criteria search & retrieval
    Pre-indexing technology enables rapid search of the archive stores. Searching and retrieving messages is easy through the administrator driven interface. Additional features such as proximity searching make it even easier for the administrators to retrieve the information they require exactly.
  • Extensive Retention period controls
    Compliance Manager supports multiple retention periods to allow the organization to meet differing compliance regulations for different groups or job functions. Messages are removed automatically once the retention period is passed. Retention periods can be extended or reduced in line with changes in regulations.
  • Legal Hold
    Enables sets of grouped or tagged items to be placed into a ‘hold’ state so that they can’t be deleted, either intentionally or by mistake. Used while internal or external investigations are on-going.
  • Random Samples
    Enables administrators to set up a random ‘1 in X’ sample of data for search and retrieval - this is valuable for any email system auditor who needs to be sure that users conform to internal policies and external regulations.
  • Managed Samples with Scheduled Retrieval and Controlled Handover
    Scheduling retrievals enable regular, unsupervised samples to be taken. This is done by searching the archive and retrieving items a mailbox, public folder or a portable PST. The handover of these items to subject experts is controlled and their feedback can be logged. Using the Managed Sampling feature helps organizations to ensure that email system audit processes are in place and helps to check that they are being followed.
  • Multiple Investigation Groups
    Investigation Groups allow the separation of items for governance, compliance or special projects (e.g. HR search). This function enables administrators to create multiple, overlapping or independent, groupings of email and other message items (e.g. calendar items, contact details etc).
  • Auto Tagging
    This allows for tags to be applied automatically to items immediately on archiving from the mail system. Relevant items are chosen for tagging using customizable filters.
  • Fully integrated audit trails
    In order to ensure the integrity of the archive all activity both into and out off the archive repositories is monitored continuously. Compliance Manager automatically maintains audit trails of all critical activities.
  • Combined Search
    When performing a search in a full Archive One the administrator can see full details of when and why items have been archived. This provides information on how and where items are being used within the message system as well as when they were received or sent
  • Automatic indexing
    Compliance Manager automatically creates an index of the email prior to archiving. This index is also placed into the archive to enable high speed search & retrieval of email.
  • Scalable structure
    Compliance Manager captures email for tens to thousands of users. The combination of powerful archiving engine, multi repository based storage architecture and administrative hierarchies make the Compliance Manager architecture fast and reliable for both small and large organizations.
  • Automatic Failover Architecture
    Archive One solutions can be architected to provide automated failover and so maintain full system functionality even if individual archiving components fail.
  • Archiving repositories
    Compliance Manager repositories are individual logical storage databases, specified by the administrator. The repository architecture provides a highly flexible and portable set of storage containers, easily configured to meet dynamic organizational archiving needs.
  • Storage compression
    To save storage space all information is compressed using standard algorithms as it is placed into archive.
  • Archiving to any storage media
    It is easy to move the archive from one set of storage media to another at any time. Compliance Manager archives to a variety of storage media, including WORM devices, either directly or through storage management software such as CA BrightStor ARCserve Backup, HP OpenView Storage Data Protector, PowerFile, Atempo, BakBone, PoINT or QStar HSM. Compliance Manager also integrates with EMC Centera.
  • Wizard implementation
    The wizard driven installation process, along with clear MMC based management GUI with intuitive management node groupings, reduce implementation and adoption timescales. 
  • MMC interface
    Compliance Manager is driven via a standard Microsoft MMC interface so that administrators can use Compliance Manager immediately without specialist training. This reduces configurations times and results to low on-going running costs.
  • Integration framework
    Compliance Manager has a multi-dimensional integration framework which provides smooth connections with third party applications such as application control, file management, records management or messaging systems.
  • Federated Search Support
    Enables Microsoft Search Server 2008 to integrate with archived content within Archive One Policy, allowing users to search archived data from Microsoft Search Server 2008.
  • IM, SMTP, RSS feeds and Bloomberg messaging
    Compliance Manager supports Instant Messages, SMTP mail, RSS web feed web data and Bloomberg messaging system data by storing data within the archiving repository system.
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Architecture

 

The chart below describes the features that distinguish the Archive One Policy Manager from the Archive One Compliance Manager. Note that it is fairly common for customers to implement both Managers.

 

 

Archive One Policy Manager

Archive One Compliance Manager

Key email archiving requirement addressed

Mailbox capacity management and policy enforcement

Regulatory compliance and business governance

 

Compliance Capture

n/a

 √

Compliance Supervision

n/a

Discovery Review

Search Live message stores

Add Archive One Discovery Manager

PSTs supported

PST module

n/a

Public Folders supported

n/a

Laptop User support

Optional

n/a

User searching of archive from Web application

n/a

User searching of archive from within Outlook

n/a

Hierarchical (tiered) management access to archive

Storage management support

Content Addressable Storage device support

Full-text indexing of messages & attachments

Records Management –including legal hold

Instant Message Archiving

Optional

Optional

Other?

Support for RSS feeds and Bloomberg

Support for RSS feeds and Bloomberg

 

Archive One Architecture Diagram

 

 

System Requirements

  • Software requirements
    • Compliance Manager requires Windows 2000 SP4,Windows XP, or Windows 2003
    • A single Compliance Manager server can process multiple Exchange servers in the same Exchange Site or administrative group

     

  • Software specifications
  • Compliance Manager supports:

    • Microsoft Exchange 2000
    • Microsoft Exchange 2003
    • Microsoft Exchange 2007

     

  • Hardware requirements
    • 3GHz Processor with a minimum of 1GB of memory and 5GB of free disk space.

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Note: This is Enterprise level software and is not appropriate for individual use.

 

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